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This notice explains what information I/we collect, when I/we collect it and how I/we use this. During the course of our activities, I/we will process personal data (which may be held on paper, electronically, or otherwise) about you and I/we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how I/we will handle your information.
Wright Digital take the issue of security and data protection very seriously and strictly adhere to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.
We are notified as a Data Controller with the Office of the Information Commissioner under registration number A8909692 and I/we are the data controller of any personal data that you provide to us.
Any questions relating to this notice and our privacy practices should be sent to info@wrightdigital.co.uk
How I/we collect information from you and what information I collect
I/we collect information about you:
ï From your enquiry/ form submission.
I/ we collect the following information about you:
Names, email address, home address and contact number.
Why I/we need this information about you and how it will be used
I/ we need your information and will use your information to enable us to supply you with the services and information which you have requested.
To analyse the information we collect so that we can administer, support and improve and develop our business and the services we offer; to contact you in order to arrange an Engineer to visit and for all other purposes consistent with the proper performance of our operations and business.
Sharing of Your Information
The information you provide to me/us will be treated by me as confidential /[and will be processed only by any third party, acting on my behalf, within the UK/EEA]
I/we may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved by you, including the following: If I/we enter into a joint venture with or merge with a business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, I/we will not otherwise share, sell or distribute any of the information you provide to me/ us without your consent.
Security
When you give me/us information I/we take steps to make sure that your personal information is kept secure and safe.
How long we will keep your information
I/we review my data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law (I/we may be legally required to hold some types of information), or as set out in any relevant contract I/ we have with you.
Your Rights
You have the right at any time to:
ï ask for a copy of the information about you held by me/ us in my records;
ï require me/ us to correct any inaccuracies in your information;
ï make a request to me/ us to delete what personal data of yours I/ we hold; and object to receiving any marketing communications from me/ us.
If you would like to exercise any of your rights above please contact me/us at :
Should you wish to complain about the use of your information, I/ we would ask that you contact me/ us to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to my/ our use of your information. The Information Commissioner’s contact details are noted below:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Email: casework@ico.org.uk